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Gateway Qualification: Level 2 Certificate in Travel and Tourism

Course Overview

Ready to embark on an exciting new career in the vibrant world of travel and tourism? This dynamic course is your perfect gateway to one of the most fast-paced and rewarding industries, offering endless opportunities to explore, connect, and grow.

Discover the inner workings of the travel and tourism industry, from airlines and tour operators to accommodation providers, visitor attractions, and essential tourism services. You’ll explore how the industry has evolved over time and why it remains a major driver of the UK economy. Plus, get to know key trade organisations like ABTA and IATA, which keep the wheels of travel turning smoothly.

 

 

 

You’ll also learn the art of exceptional customer service and how to create unforgettable experiences for travelers, ensuring their needs are met to the highest standard. You’ll also have the unique opportunity to dive into a personal project, exploring a topic of your choice under expert guidance, and presenting your findings to a professional in the field—a great way to showcase your passion and talent!

Throughout the course, you’ll also gain practical skills like designing package holidays, explaining the role of overseas resort representatives, and confidently handling travel emergencies. You’ll also learn the importance of travel insurance and how to guide customers from booking to boarding.

 

 

There are no formal entry requirements for this course, just a passion to succeed and work hard. 

This course is ideal for ESOL, SEN and adult learners. It allows you to gain confidence in your academic abilities whilst gaining employability skills alongside the programme.  

This course will also benefit adults who are wanting to upskill, pick up a new skill, or are unemployed and looking for a change of career. 

  • Understanding travel and tourism 
  • Customer service for the travel and tourism  
  • Travel and tourism project 
  • Planning for work in travel and tourism 
  • Deal with travel and tourism emergencies 
  • Package holidays 
  • The role of overseas resort representatives 

This course is delivered face-to-face. You will study 3 hours per week over 16 weeks.

You will be assessed through a number of activities which you will gather together into an electronic portfolio.  

This qualification was designed for those planning to work in the travel and tourism industry, from England. You will be ready to increase your travel and tourism skills with a level 3 foundation diploma in travel and tourism or business course. You can also consider self-employment or entry level job role in a travel agents, airport attendant or similar tourism industry roles. 

If you have any questions about the course, please get in touch with the Programme Leader or complete your contact details in the form below.

  • Programme leader contact: Dawn McLean 

 

Most people are eligible to access this course completely FREE of charge. Whether you’re looking to change careers, upskill, or simply explore a new passion, this is your chance to do it without financial barriers.

Don’t let cost hold you back—check your eligibility today by completing your details in the form below and take the first step toward an exciting new journey.

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